Im not sure if i can explain this but, ill try not that anyone cares about it but i will fight this industry tooth and nail if i have to ....
In Bretts cellphone the history is dated back to oct.26th for outgoing calls.... some phone calls he made... are not on the bill... and alot of phone calls not in the history are on the bill
oct21. His cellphone said he got a call at 1:44 pm... yet his phone bill says he got 1 call that day for 10:14 pm... does that match
next day it says in history no phone calls made and the bill shows 8???
next day bretts phone says he recieved 3 calls that day... the bill shows only 1? c
the 28t... history recieved no clls.. one on bill.... weird
i could go on and show you like 30 more phone calls not made or recieve but ill just skip ahead to the future
bretts history showed NO outgoing calls made... yet there are 3 on the bill one of which to my parents......
i called my parents got them to check their call display for the day NOV 18th because that was a call on the bill not in his history...
there call display says they did not recieve any calls from us
this is not all it... i can only go as far back as his history allows, and the inconsitancy in the billing is so outrages
i am so tierd and confused from going over the bills and i have to work tomorow... so i am going to have to have to figure it out then
they are definatly going to have some explaining to do when i get ahold of them...
now i have proof
we have turned off his phone as to not erase the history more with new calls...
i am going to get a refund and my contract cancelled... or i will go public and involve the media
BELL if your reading .... u better be scared shit is bout to hit the fan if you dont fix it
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8 comments:
Hi. Sorry to hear about your situation. Come join the mobile phone site howardforums.com. Explain your situation in full detail in the Bell Mobility forum and watch the reps come to your aid and get everything sorted out.
Its best if you post your 2nd page of your bill which indicates your plan, minute usage and so on. (make sure to black out your acct number, and mobile number for privacy) If you don't want to upload the 2nd page, then make sure to explain what your plan is, features you are paying for, etc.
I'm very familiar with the BCAA offering.
I would like to introduce you to a new grass-roots Canadian Telecoms Oligopoly information and protest site at TeleGopoly.com.
What is TeleGopoly?
Telegopoly = Telecom + Oligopoly
A market scenario where there are minimal, dominant, major telecoms companies serving the wireless (cellphone) market. Due to their oligopolistic nature and 'coopetition', the wireless telcos act like monopolies in a ‘competitive’ market. Side effects are minimal innovation and high service fees.
An example of this market situation is Canada where there are only three network based wireless carriers (which created tightly controlled MVNOs to create illusion of competition) serving the wireless market.
The Telegopoly.com objective is to educate Canadians about the Advanced Wireless Spectrum (AWS) Auction.
Next year, Industry Canada will hold the AWS Auction. Industry Canada set up a call for comments which ran from mid-February to May 25, 2007. Unfortunately the Call for Comments was not well advertised and the only time the press spoke about the process in any really visible manner was near the end of the process. It is now too late to make commments.
The Department will also provide interested parties with the opportunity to reply to comments from other parties. Reply comments will be accepted until June 27, 2007. We as consumers must be heard! It is important to rebutt comments made by business organizations which are acting as defacto lobby groups for the incumbent carriers.
The carriers want "free market" open auctions via which the incumbent carriers will be able to outspend potential market entrants which could bring innovation and competition to the Canadian market.
Visit the site and let us know what you think.
Sincerely,
Jake and the Telegopoly.com team
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